I initially went to Doors Outlet in a moment of desperation; I had been ripped off and/or disappointed by three previous vendors/installers, and my hopes of getting new exterior doors were waning. Well, was I in for a treat! Anna helped me pick both my front and back doors, choose the colors and the hardware, got me a discount, and set up the installation process, after working around my crazy schedule; she's a great communicator too, keeping me up-to-date on delivery and installation. Vitale, the installer, was the best contractor I've ever hired; he's an absolute perfectionist, taking great care to make sure I was happy with the work, careful not to rush the job. He had to take an extra day on the installation because there were some issues he discovered with my house - shoddy work done in 1973 that he had to repair before he could properly install the door. By repairing the old, shoddy work, he ensured that the installation would look great, work great, and increase the value of my property. I'm beyond thrilled! I've been wanting to replace my horrible doors since 1998 - now I feel like I've moved into a nice, new house! Needless to say, Doors Outlet far exceeded my highest expectations, and I plan on hiring them again to replace all my falling-apart interior doors. I recommend them without reservation.